The Organisation
Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans people In this document,
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non-binary and gender exploring people live healthy, safe and fulfilled lives.
Gendered Intelligence is structured into four departments:
- Professional and Educational Services (PES) Working with professionals and organisations to develop trans inclusivity in workplaces and services, primarily through training and consultancy • Youth and Communities Services (YCS) Services and projects that work with young trans people and trans adults – and those who support them – to support well-being and enable our community to thrive • Public Engagement (PEng) Work with public policy and decision makers, the media, researchers and academics as well as the general public and major institutions to raise awareness; • Operations (OPS)
All internal support functions such as finance, HR, office management and IT
For more information on our team, benefits and culture, visit our Working at Gendered Intelligence page.
Job Overview
● Hours: 35 hours per week/1FTE
● Contract type: Permanent
● Salary: £37,562.48, plus £3,250 London Weighting where applicable Scale Points 25-29, Band F. It is standard practice for appointments to be made at the start of the band.
● Location: Remote, with the option of hybrid working from our London office
● Line Manager: Fundraising Manager
Use of the term “trans”
In this document we use the term ‘trans’ as a very broad single-word umbrella term to include binary-identified people, non-binary people, gender fluid people, agender people, those with dual-role and similar gender experiences, and anyone else with an experience of gender like or similar to the above.
Recruitment Process & Timeline
Before filling out your application form, you can visit our guidance page for advice on completing the form.
- Application Form
- Timeline: ● Deadline for submission of applications: Tuesday 13th October 2026 ● Shortlisted applicants will be informed by: Tuesday 20th October 2026 ● Interviews are organised for: Morning of Tuesday 27th and morning of Wednesday 28th October 2026, online
All job offers are made subject to: References: We recognise that obtaining professional references might present a barrier for some trans people and therefore we are happy to accept personal references as well as professional ones. - The Team The Public Engagement Team is a small but mighty team overseeing a wide remit at Gendered Intelligence. We are responsible for policy, research, media and fundraising work, and we are maintain GI’s front door via digital communications, community outreach, cross-sector networking, and media engagement. The team is managed by the Head of Public Engagement, and includes the Communications Co-ordinator, Fundraising Manager, and Research Co-ordinator.
- The Role This role will be line managed by the Fundraising Manager and work closely with the Communications Co-ordinator. As our brand has grown and our fundraising and communications needs have evolved a need has emerged to expand and develop our ability to interact with our audiences and to support our digital communications work. This role will help maintain supporter relationships, sustain a fast-moving content plan, and support the Public Engagement team to take our fundraising and communications to the next level. Main Duties and Responsibilities The range of responsibilities and duties of this role will include the following, although priorities may change in line with the development of the role and other duties may be allocated from time to time. You will be working closely and collaboratively with the Fundraising Manager and Communications Coordinator, who will have oversight of the following areas and will induct you into GI’s systems and procedures. However, following a successful settling-in period, you will be able to support on delivering the following tasks:
- Provide administrative and communications support across the public engagement team on a range of projects and tasks to boost Gendered Intelligence’s income and public engagement.
- Respond to supporter queries via phone, email, post and on social media platforms on a wide range of topics
- Maintaining supporter relationships, including thanking donors, and day to day stewardship of Gendered Intelligence supporters, donors and fundraisers.
- Keep CRM systems and communication platforms updated, including data imports and exports
- Support in planning and delivery of Public Engagement events and activities
- Support in the creation and scheduling of content, including social media posts and mass emails to supporters
General Requirement - To bring GI’s “3P’s” to your work – Professionalism, Positivity and Passion, and to take a non-judgmental approach to everyone you work with external and internal to GI.
- To reflect the wider values of the organisation such as being open to an ethos of collaboration and working together, to recognise the positive aspects of trans lives and to stand up for trans people, especially young trans people.
- To take care of the health and safety of yourself and others who may be affected by your actions at work, always; to operate within the Company’s Health and Safety policy; and to participate in health and safety processes (for example risk assessment) when necessary.
- To follow all relevant GI policies, ensuring these are carried out in practice in relation to the job; in particular to behave in accordance with Gendered Intelligence’s Codes of Conduct and Equal Opportunities Policy as well as our Safeguarding Policy and Procedures.
All staff may be asked to undertake other duties and responsibilities as appropriate, as determined by the CEO, on an occasional basis.
Person Specification We recognise societal structures adversely affect people with marginalised identities / experiences and we are committed to building and supporting a diverse team. If you feel you have the qualities to fulfil these specifications, but do not have formal qualifications, or feel less confident about your experience, we are keen for you to apply. - ESSENTIAL
Experience
Experience of working as part of a dynamic team to deliver communications, campaigning, marketing or fundraising goals.
Experience of using a database, CRM (we currently use Beacon) or other data administration tools
Experience providing customer or supporter care by email and social media
Skills and Abilities
Confidence working with digital technology, including Microsoft Office and Google Suite tools, and the ability to pick up other software packages quickly
Ability to prioritise and manage own workload across a range of different demands, balancing both planned and reactive work
Excellent verbal and written communication skills with ability to, with relevant training, draft written communications for different audience
Able and willing to work occasional unsocial hours and outside of normal office hours as required
Knowledge
Familiarity with a range of social media platforms, with an awareness of current trends
Prior knowledge and interest in digital marketing or campaigning, including the basics of how email and social media are used in charity communications
DESIRABLE
Experience using a charity CRM system
Experience of creating graphic or video content for use on digital platforms, including social media
Experience working with email marketing and/or social media in an organisational/business environment
Experience of working on digital fundraising and/or communications campaigns
Knowledge or experience of one or more of these fundraising areas: Individual Giving, Community and Events, Corporate, High Value or Trusts and Grants.
Working knowledge of GDPR and data protection principles
Experience of managing difficult conversations with supporters or members of the public.
Diversity Information
We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all. This is an exciting opportunity to join our team at a senior level, and we are keen to encourage and support applicants from all sections of our community.
To find out more about our commitment to diversity and inclusion, visit our Working at Gendered Intelligence page. We also hope you will complete our Diversity Monitoring Form. This is not a mandatory element of the application process but will help us to review the breadth of applicants and assess where improvements can be made in our recruitment process. Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.
Additional Support
Want to learn more before applying? We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.
Option 1: You can contact Heather Getty, Fundraising Manager, who will be line-managing the role and Chairing the Panel, directly via heather.getty@genderedintelligence.co.uk
Option 2: Contact recruitment@genderedintelligence.co.uk for anonymous support. As well as responding to any general queries about the process, we are offering a limited number of 15 minute slots to support candidates with their applications. These 1:1 online sessions will be hosted by the HR Officer.
The sessions will provide the opportunity for potential applicants to ask any questions they have about GI, the process, or how to complete or what to include on the application form, in a confidential space. We hope these sessions will encourage individuals from marginalised and/or under-represented sections of our communities to apply for this position. While open to all, we would specifically encourage individuals who are transfeminine or people of colour to apply for a slot.
Please email recruitment@genderedintelligence.co.uk by Tuesday 6th October if you would like to take advantage of this offer. Apply: Fundraising and Communications Administrator
Deadline: Tuesday 13th October, 9am
